I authorize Nanny’s & Granny’s to charge my credit card above for agreed upon purchases. I understand all refund and cancellation policies. I understand that my information will be saved to file for future transactions on my account.
• Cancellations made more than 24 hours before the scheduled start time may be eligible for a partial refund or credit. The deposit portion remains non-refundable. No exceptions!
• Cancellations made within 24 hours of the scheduled start time are FULLY non-refundable. The full four-hour minimum reservation is considered earned and cannot be refunded or credited.
• Time changes are allowed ONLY with advance notice. If your provider has been dispatched or has arrived, service time begins at the scheduled reservation start time, even if the client is running late.
• A date change is considered a cancellation of the original reservation and is subject to the cancellation policy above. Any new date will require a new reservation and payment.